VOID API Payment and Refund Terms

The customer sees available top-up methods in the account dashboard before making a payment. Direct USDT transfers are offered on the Ethereum, Solana and TON networks shown there. Use exactly the displayed token, address and network: transfers over another network may not be available for crediting or refund. Transfer confirmation depends on the blockchain network. The minimum amount is displayed before transfer; confirmed transfers below the minimum accumulate until the threshold is reached, as indicated in the dashboard. Hosted payments are offered through Paydex (SBP or bank card) and RollyPay (SBP, crypto or xRocket) only for methods enabled by the respective provider and shown in the dashboard.

For direct USDT deposits on the displayed networks, 1 USDT credits 1 USD to the internal API balance. VOID charges no separate gateway deposit fee for these direct deposits; the customer pays blockchain network and sending-service fees under their rules. This rate and fee treatment do not apply to crypto payments through RollyPay. The internal balance is a record of prepaid services, not a bank account, investment or guarantee of exchanging USDT for dollars or rubles.

For hosted Paydex and RollyPay payments, the requested USD balance credit is fixed when the RUB quote is created using the Central Bank of Russia rate plus 1%. The payable amount, applicable provider fees and USD credit are shown before confirmation; available methods depend on provider settings. VOID credits the balance only after provider confirmation, not merely because the customer returns from a payment page. Settlements between a payment operator and the seller do not deprive the customer of rights against the service seller.

Request costs are deducted from the balance at customer prices in the catalog at https://void-api.tech/models and according to the usage categories actually recorded. Adding funds to the balance does not mean services have been provided for the entire deposited amount. To dispute a charge, the customer sends the request ID, time and description of the problem to @yaneiroboss on Telegram. VOID checks the billing and returns confirmed erroneous charges to the internal balance or settles them when refunding the remainder. A full API key, password or sensitive prompt content is not needed for the inquiry.

The customer may request a refund of unused prepayment, providing the account email, payment or transaction ID, and a contact method. The seller checks the applicant’s connection to the account and original payment and provides a calculation: confirmed top-ups minus the cost of services already provided and previous refunds. Deductions are allowed only on lawful grounds and with an explanation to the customer. Stopping use of the account does not by itself cancel the balance; the customer’s rights in case of non-performance or improper performance remain in force.

The inquiry is reviewed within 10 business days after sufficient information for verification is received. A shorter mandatory statutory period takes precedence. The time for refunded funds to actually arrive after being sent depends on the bank, payment operator or transfer network. The seller informs the customer of the result and provides refund confirmation.

For hosted payments through Paydex or RollyPay, including SBP, bank card and other enabled methods, the seller arranges a refund through the payment operator to the original payment instrument or by another method permitted by the operator and law. A ruble payment is not refunded in USDT without a lawful basis and agreement with the customer. For direct USDT deposits, the seller agrees with the customer on an available refund method, network and address and verifies ownership of the payment. Necessary network fees are disclosed before a refund transfer. A refund of an asset sent over a network inaccessible to the seller or to someone else’s address cannot be technically guaranteed.

Refund requests are accepted on Telegram at @yaneiroboss. The payment ID is enough to link the request to a payment; do not send passwords, keys, copies of documents or sensitive payment information in the chat.